30-Day Return Window
We accept returns within 30 days of delivery for items that are unused, in original packaging, and in resalable condition. Proof of purchase is required. Please ensure all gear is carefully packed to avoid damage in transit.
Return Shipping
Customers are responsible for return shipping costs. A 15–25% restocking fee may apply depending on the product type.
Note: Tactical electronics, emergency communication devices, and survival systems (e.g. satellite phones, surveillance gear, drones) may be marked final sale once used or opened.
Start Your Return
To initiate a return, email us at support@outlandsecure.com with your order number and the reason for return.
We’ll walk you through the next steps to ensure a smooth return process.